What we do
AI & StrategyLegal Innovation InfrastructureLegaltech Implementation and AdoptionContent-Test-BContent-Test-C
What we think
Global Legal Post’s Law Firm Marketing SummitGenerative AI’s Effect on Legal Services: Decreasing Demand, Increasing AFAs?Content-Test-E
Who we are
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Design

Making Change Happen in Law Firms and Legal Departments

Change Management & Adoption Techniques That Stick

What if your biggest transformation risk isn’t the tech, but your lawyers?

Change fails when people don’t change. Whether you're introducing new technology, redesigning workflows, or launching a new way of working - the rollout is only half the battle. What really matters is what happens after go-live.

We help law firms and legal departments turn intention into adoption. Our approach tackles the behavioural and cultural barriers that derail change - from silent resistance to tool fatigue. We design practical, insight-led strategies that reflect how lawyers actually work, and what’s needed to embed new habits

Our clients come to us because...
...change initiatives stall, and engagement fades fast after launch.

They typically are...
...law firms and corporate legal departments leading transformation, innovation, or tech rollouts.

They struggle with...
...poor uptake, unclear ownership, and minimal behaviour change.

They can expect...
...higher engagement, visible adoption, and real progress that sticks.

Here’s how we help: We design change strategies that go beyond comms plans and training - using behavioural insight, stakeholder mapping, and targeted interventions that create lasting impact.

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I have been working with Andrea for quite some years, during those years we had the opportunity to work on different technology implementations at big law firms in mainland Europe. One project that stands out for me was the rollout of HighQ at Wolf Theiss. HighQ requires a law firm to undertake a change management process and adopt a wider strategy around legal services and how to deliver those services, beyond the obvious technology change. Working closely with Andrea and her team for about 12-16 months, I can say this was one of the best-executed programmes I have ever seen! From the strategic alignment with the partners, coming up with a brand for HighQ, and productising the legal solutions not only internally but also externally towards clients, all of that contributed to a great blueprint for a technology rollout at a Law firm or Corporate legal department.

Sebastian Bos
HighQ

What We Think about Change Management and Adoption

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